I think the top three reasons to go with Athens would be:

1. The stability of the workforce. This is a very experienced group of people and they don’t have very much turnover.
2. Ease of direct access to everyone in the company.
3. Responsiveness to the customer’s wishes. Athens has been very willing to adapt to our needs.

I personally wanted to thank the Senior Management Team at Athens Administrators for putting together a fantastic team and for their guidance in improving the program to ensure it produces great results.  In addition, I wanted to thank our adjusters for holding down the front line of the claim handling and being a fantastic part of our team.

This further supports and  justifies my decision to go with Athens Administrators as our TPA in 2015.  We are now 5 years in and looking forward additional years in our partnership and working relationship.

Athens Administrators seamlessly implemented the transition from our former claims administrator to the new service program by providing professional staff who monitored the transfer of records and provided training on their reporting system. Athens Administrators was helpful and efficient and made the process easy.

I would give Athens Administrators the highest ratings possible when it comes to service. They have always been very easy to reach and have always responded within a day’s time. They will work with your claims person to help you close all the cases that can possibly be closed.