Athens Administrators is committed to ensuring that our clients receive the most comprehensive and effective claims administration services. Our focus on providing exceptional service to our clients and their injured workers was recently confirmed by the Texas Department of Insurance, Division of Workers’ Compensation (DWC). The DWC conducted two Performance Based Oversight (PBO) audits pursuant to Texas Labor Code 402.075. Based on their findings, Athens Administrators received audit scores of 95.72% and 96.12% which places our clients in the highest audit category of “High Performers”!
In this audit, the DWC assesses our performance based in the following areas:
  • Timely payment of initial temporary income benefits (TIBS)
  • Timely processing of initial medical bills
  • Timely processing of request for reconsideration medical bills
  • Timely submission of initial payment data via Electronic Data Interchange (EDI)
  • Timely submission of medical bill processing data via EDI
Why Is This Important?
All of our employees at Athens Administrators have a focus of ensuring that timely benefits are provided to our injured workers and our medical provider partners. This is important to our clients as it translates to an effective handled claim for their overall risk management program.

Learn more on how Athens Administrators can improve your workers’ compensation program at www.athensadmin.com.