In today’s digital world, it seems we are constantly inundated with information. Unfortunately, much of this information is not what we want or need.
 

In reality, we could probably all get by with much less information coming our way. But  getting the right kind of information; information that would make your job easier or help you and your organization make more informed decisions, is crucial. With Athens automated claim notifications, you can do just that!

Here’s How it Works

In the course of managing just one workers’ compensation claim, Athens collects hundreds of data elements, along with an ever-growing ledger of financial transactions. All this data can be leveraged to provide you the information you want – when you want it.

 

While employers typically wait for weekly or monthly reports and cull through those reports looking for specific information, Athens can send you the specific information you need, as it happens, on each individual claim. You identify the triggers that matter to you, and Athens will generate an automated e-mail to you, notifying you of the specific activity when it happens.

Examples of common triggers include:
  • Certain types of payments
  • Payments above a specific dollar threshold
  • Incremental reserve increases above a specified threshold
  • Total incurred levels
  • Claim is:
    • Entered
    • Accepted, delayed, or denied
    • Settled
    • Closed or reopened
  • Claim becomes litigated

This is just a small sample of the triggers that can generate automated claim notifications. Athens can customize notifications based on virtually any field captured in our claims system. Just ask us!

 

If you would like to learn more about Athens automated claim notifications or get these set up for your program, please contact your Athens team to discuss your needs. We will work to set up your customized notifications and get your data working for you.